Test Audio

STEP 1

YES

NO

Do you have a sound card in your computer with speakers and/or headphones?

 

Go to STEP 2, below. You can not hear audio on your computer.  Contact your computer system administrator to see if a sound card, speakers and/or headphones can be installed in your computer.  Return to this page after you have the necessary hardware installed.

NOTE: You can still use this application without the audio.


STEP 2

YES

NO

Are your speakers and/or headphones plugged in correctly and turned on?

Go to STEP 3, below. Plug the speakers and/or headphones in and turn them on. Go to STEP 3, below.

STEP 3

Connected to the Internet

Not connected to the Internet

Get the free RealAudio G2 Player plug-in and install it on your computer.

Click to download the free player!

The RealAudio G2 Player plug-in is only available if you have access to the Internet.

If you are attempting to run this program over an Intranet your Server Administrator must first download the appropriate player from the Internet and make it available to the network users.


STEP 4

YES

NO

Click on the play button below.  Do you hear music?

 

Congratulations!  You have successfully installed the RealAudio G2 Player on your computer. This feature is now available on your computer and will allow you to hear audio and see video files played on your computer. 1.  Check the connections to your speakers and/or headphones.   Click on the green arrow below to replay the audio

2.  Check the volume of your speakers and/or headphones.  Click on the green arrow below to replay the audio

3.  Contact your computer system administrator for assistance.

NOTE:   You can still use this application without the audio.

If you have a question or a problem with your computer system, contact your local Computer Support Center for assistance.

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